PADEK HEALTHCARE PHARMACY II

I've had a great experience here. they always fill my prescriptions in a timely manner and I've never had any mistakes. I also like that they text when your prescription is ready, which is not always option at a small local pharmacy. The staff are polite and best off all I've literally never had to wait for even one person ahead of me when I pick up my prescription. they have a decent selection of drugstore products too--most items they have one name brand option and one budget option. in contrast to this place, the walgreens down the street frequently failed to fill my prescription in time, never picked up the phone, and usually had a line at the pharmacy counter. very glad I switched to this pharmacy!

I love this pharmacy! The Pharmacist, Managers and assistants are always so helpful and try to understand what you need so they can help you. They take the time to call your doctors or other pharmacies to be sure you have your medicine when you need it. I think because it's an independent pharmacy they feel more invested in the community and the service reflects that. The only things that can be a challenge at this location is that they share a parking lot with the Enterprise Car Rental next door and it can be tricky to get in and park sometimes.

I'll start by saying that the people at this pharmacy are very nice, and I am sure have only good intentions. That being said, something with either the technology or workflow of this pharmacy is woefully inadequate and, ultimately, I had to make the decision to find a new pharmacy. I was with Padek for roughly two years, probably filling prescriptions every other month or so. In those two years, I literally had no instances where a prescription pickup took less than 20-45 minutes. There was constant confusion about my prescriptions, an inability to turn off autorefills that I requested multiple times, and at some point the pharmacy created duplicate profiles for me so that prescriptions would not be seen by technicians and I'd be told erroneously "they didn't have it". I requested the duplicative profiles to be merged multiple times, but apparently nobody at the pharmacy had the skills or know-how to do that. In one particularly egregious incident, I had someone else go to pickup a prescription I needed after surgery. They were told that the pharmacy didn't have it (because it was booked under the erroneous account I had begged them to delete) and I had to show up to the pharmacy myself, fresh out of surgery, in order to get crucial medications. Other times, I would show up and they would have months horde of autorefilled medications that I ha dpreviously asked them turn off. They would reassure me that all autorefills were NOW off, but like clockwork, I would return and the pharmacy would once again try to saddle me with hundreds of dollars of refills I never asked for. Maybe this had to do with the duplicate profile issue? IDK. Overall, I like to support local businesses but I just couldn't do it with Padek anymore. I truly wish them the best,

Thank you for great service and on time delivery of my medical device, it has brought me much needed relief.

I’ve visited Padek health care pharmacy on many occasions during my visitation to Maryland in America. The attention they give to their customers is amazing. The environment is neat and the workers are very prompt in attending to your needs. The pharmacy is adequately stocked with all necessary medications. The pharmacy is highly recommended.

Came here for my baby's first and second COVID vaccines, and the provider who gave her the shots is MAGIC! The only shots of her life without tears. The provider was so kind, singing and smiling at my baby before, during, and after the shot. Many thanks!

I scheduled an appointment to get the new Covid booster at Padek Pharmacy. I got a confirmation email but there was no vaccine when I showed up at the pharmacy! Very frustrating!

Padek Healthcare pharmacy is like a family. The staff's customer service and professionalism are among the best in the area. Also, their delivery service is excellent.

Great neighborhood pharmacy! I have had my prescriptions transferred over there and the service has always been excellent! So glad we have Padek!

Fantastic place for your prescriptions. Great place, wonderful people. Top notch customer service. Quality service, it's great place to go for your pharmacy needs.