Pepperell Family Pharmacy

Tracy consistently goes above and beyond to provide exceptional care—and she’s built an incredible team that does the same! Just as Emerson Urgent Care in Littleton was closing, four prescriptions were called in to Pepperell Family, and we received a call right away. We were even given the option to pay in advance and they could wait for us. We felt bad, but the closest open pharmacy was Acton—-not great when you are sick! When we arrived, we were greeted with our scripts and smiles. Thank you, ladies. Outstanding service all around!

We just moved to Medicare and could get our prescriptions for free at another big chain pharmacy that undercuts the local business. While not free, our prescriptions are low enough to keep the excellent and personal service Pepperell Family Pharmacy has always provided. This local business earns our loyalty and I am happy to support it.

I lived in Pepperell for 10 years and was very happy with the service I received from Tracy and staff. Courtesy and caring are top priority with Pepperell Family Pharmacy. I have moved from the area, otherwise I would still be filling prescriptions here. Tracy has always been able to make it work with strict insurance protocols, they go out of their way to contact your physician as needed for additional authorization or renewals. The occasional wait while things are being processed is totally to be expected, and I don't know another pharmacy that will front you a few days of a medicine until the remainder gets delivered. Also, if you're lucky, there might be a very friendly bulldog and pug walking around to help you pass the time.

Woman who owns/runs this place Tracy is the biggest nightmare I’ve met in awhile. Avoid here!

My family and I have been using Pepperell Family Pharmacy since Tracy started her business in 2007. Tracy CARES about the patients who come to her pharmacy. The staff is friendly and knowledgeable. Several vaccines are offered. Highly recommend this pharmacy! I continue to drive from several towns away to continue to use this pharmacy.

I changed to Pepperell Family Pharmacy 6 months ago, from a big chain pharmacy. The service at this family run business is amazing. Prescriptions are filled promptly. No long lines to wait in. Everyone is pleasant and it has never been crowded when I've been there. Vaccines are available there too.

Great first experience! The staff was able to track down and fill a medication that other places cannot seem to keep in stock. Quickly helped and on my way in less than 3 minutes. Plenty of parking and a great reuse of one of the areas historic railroad stations. The historic photos inside are a nice touch

The owner/pharmacist, Tracey, is absolutely wonderful! She takes her time to listen to any questions or concerns. This pharmacy truly cares about your well-being. You will NOT be just another refill there.

Great small pharmacy with wonderful folk behind the counter. Often their mascot dog is around as well.

Can't say enough about the friendly, helpful, and most importantly reliable staff at Pepperell Family Pharmacy. Our family routinely comes here for flu vaccines, but only today did we have a prescription filled because CVS didn't have the medication. Pepperell arranged the transfer, dealt with the unprofessional people at CVS who were dragging their feet, and when the prescription finally arrived the folks at Pepperell filled it within minutes. Really great people and we'll move all our prescriptions here!