Conway Outpatient Pharmacy

Conway Outpatient Pharmacy has amazing, caring staff. They offer so much from immunizations to delivering your prescriptions to your home or work! The staff is very knowledgeable and helpful!

I switched my pharmacy from Conway Apothecary after being with them 10+ yrs, to this one because it served my personal need for communication due to some complicated prescriptions I'm on and insurance being a for profit industry. I left my husband's and my son's prescriptions with Conway Apothecary. I later went to pick up prescriptions for my husband and was treated very disrespectfully by being asked to confirm every little bit of information before I would be handed my husband's medications so that I could pay for it at the drive through. This felt like a slap in the face and a complete disrespect towards my twenty four year marriage that this pharmacy I had used for my entire family for over ten years, decided to offer me. I contemplated whether to continue business with them. But after the interaction and feeling uncomfortable encountering them again, I switched to Conway Outpatient. I had only had a wonderful experience with the ladies and gentlemen, that work at Conway Outpatient and didn't see reason to subject myself to such catiness and unpleasantness, when I had only moved my prescriptions for personal reasons. My reason's had more to do with my diagnosis and complications getting medications due to the insurance I have then anything. Conway Apothecary only lost my entire families business when they decided they would treat me poorly when I went to pick up my husband's medications. I do not recommend Conway, Apothecary after my personal experience with them. However I do highly recommend Conway Outpatient pharmacy, as i've seen them, do amazing work and communicate well. I'm in pain nearly twenty four hours a day, seven days a week. When I was with Conway Apothecary, a prescription would be sent to them from a doctor and if the insurance wouldn't touch it, no one would be informed before the trip was made across town to be told at the drive through window. I understand they offer delivery service, but for them not to communicate to those that find it difficult to leave home and make the trip and still choose to, to maintain mobility is another reason why I didn't wish to stay with them personally. Once my marriage was disrespected and I was treated as a stranger picking up someone's medicine when it was my husband's, which I had done with this same place for the prior ten plus years, i'm sorry, but I'm not dealing with that unprofessional interaction. I'm not giving my business to someone who I dread having to go to for services. Conway, Outpatient may not have a drive through, but you can park and request that they bring the medication to you. They also deliver as well. They may not have a drive through but being ill and not being told to do the legwork, when insurance wants to be difficult, really does help. I'm glad I came across Conway Outpatient. I would recommend them, and will do so every time.

Amazing group of employees, they care about the patients. Fast friendly service

Katie was extremely helpful with a difficult pre-authorization. I’m not even a customer of theirs, but my doctor sent the prescription to them to expedite the process. Afterwards, they forwarded my prescription with the authorization to my pharmacy.

Amazing and knowledgeable staff who take the time to educate you on your prescriptions and your prescription benefits coverage. So amazingly fast at filling my prescriptions! I can't say enough wonderful things about this pharmacy.

The staff at Conway Outpatient Pharmacy is patient centered and professional. Each person is committed to the patient's well-being.

Y’all are a ripper making people pay way more on meds