Walmart Pharmacy

They never answer the phone. After having to wait in line for over 30 minutes to get sent to another line to tell the insurance to file the prescriptions on. Then having to wait another 30 to 40 minutes. Finally get back to the counter pick up the prescriptions only to get home and get a text letting me know that there are another two prescriptions ready for pickup!!!🤬🤬🤬🤬

Horrible, when my dog prescription arrived & it couldn't fill they didn't bother calling me to let me know they were missing some info, I called them 5 times within 10min even while I stood in line to see if anyone acknowledged the phones...nope. not at all. Their excuse was they were too busy which is unacceptable. I work at a different location in the pharmacy & we had to make sure we answered our phones if not we would be in trouble. Why is nothing being done about it. And not to mention when I got there they said they didnt have anything, the technician did not want to even go look but we got lucky the associate that was off that day worked that Saturday before that day & seen it & pointed it out.. medication was for my pet so it was important. I really dont want to there again if I can help it. Never had to experience that at any pharmacy. This was far worst.

They never answer the phone and when they do they hang up on you. Literally have to call for at least 2 hours every month to get my prescription filled.😡 …

they never pick up the phone and i’ve been trying for MONTHS. they need to be reported.

Went in to drop off my prescription for pain medication on 8/21 at 10:18am, because I had just gotten my tooth pulled. The Lady at the counter was super nice and said she would put a rush on my prescription without me even asking. My prescription was ready in 10 minutes. Which was great because my pain was really starting to kick in.

the pharmacist and associates are very rude and bad service

Switched to Wal-Mart, Laurinburg, NC upon my retirement due low cost platform. Transfer from existing Px went smoothly. Successfully arranged for both spouse & my prescriptions to be filled on same date to facilitate once-per-month trip = 30 mile round trip to location. All went well for a while. Recently, filling dates became mis-matched. The effort to correct has been a joke from Wal-Mart end. First commitment late Aug from Px to fix the problem was made by phone after detail conversation on needs. Follow up check revealed no notes in Wal-Mart file. 2nd effort entailed spouse on site discussion on Sept 5 & another commitment by Px to call Drs offices & co-ordinate filling. Follow up call on Sept 17 revealed no action but commitment to execute plan devised on wife's visit Sept 5. Check up call on Sept 25 revealed no action on action plan. Yet another conversation detailing needs garnered another commitment to execute as agreed. 6th contact took place via phone on Oct 1. Wal-Mart rep said no results & no notes that any action to contact Dr offices evident in file. At that point, I took direct action by contacting Drs for refill action. Action ensued from Drs end = call that prescriptions were submitted. I called Wal-Mart to confirm. Rep confirmed wife's done & 2 of 3 of mine complete. No clue what happened to my 3rd med which comes from same Dr. Called Dr again = record showed all meds sent to Px. Will send again. In one of today's call to Wal-Mart, rep explained that if computer generated call to Dr office misses connection, no way to tell so, thus many times meds contunue as open orders. In summary, 6 phone calls & 1 on site visit to co-ordinte single fill date on husband/ wife prescript fills. Commitments on Wal-Mart part fell woefully short of expectations. WM is low priced but service stinks in this saga !!

Left Emergency Room on a late busy Saturday evening with 4 very needful prescriptions. Not having a lot of time we drove to nearby Walmart. Laurinburg NC and that pharmacy was GREAT! People who care ! Thanks a lot.

I got meds with no instructions and I keep calling but no 1 picks up😑 …

I went here on 06/25/2022. VERY unprofessional pharmacy associates. They need more training on how to behave in the presence of customers.